Our commitment to your privacy

Accident MD understands the importance of privacy and works to be transparent about the information collected through this website. We take reasonable steps to safeguard that information against unauthorized access, use, or disclosure.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you. We do not sell or redistribute personal information collected through this website. This page is the most current version of our Privacy Policy.

Information we collect

Information collected automatically

You can use many parts of this website without submitting personal information. Your browser or device may automatically provide information such as your IP address and approximate location, browser type, operating system, device details, access dates and times, and referring or exit pages. We use this information to understand website use, maintain the site, and improve the visitor experience.

Information you choose to provide

When you submit a contact form, you may provide information such as your name, email address, telephone number, city and state, and information about your accident, symptoms, or scheduling needs. If an authorized referring provider uses our patient-referral form, it may include patient, professional, insurance, and referral details. You are not required to use these forms.

Please do not submit Social Security numbers, payment-card details, or other highly sensitive information through website forms. No method of internet transmission or storage is completely secure.

How we use information

We use submitted information to respond to your inquiry, review an appointment or referral request, coordinate follow-up, provide customer support, maintain and improve our website and services, protect against misuse, and comply with applicable legal obligations.

We retain information only for as long as reasonably necessary for these purposes, unless a longer retention period is required or permitted by law.

Data sharing

We may use service providers to help operate our website, process submitted requests, send communications, or store information on our behalf. Those providers may use information only to perform services for Accident MD and not for their own promotional or marketing purposes.

We may disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect the rights, property, or safety of Accident MD, our visitors, or others. The mobile opt-in and consent restriction above remains applicable to any information sharing described in this policy.

Cookies and third-party services

We may use cookies and similar technologies to support website functionality and understand how visitors use our site. You can manage or disable cookies through your browser settings, although doing so may affect certain site features.

Some pages may include links, embedded content, or third-party features such as map or review tools. Those third parties may collect information under their own privacy policies. Accident MD is not responsible for the content or privacy practices of third-party websites and services.

Our website does not respond to browser Do Not Track requests.

Your choices

You may ask questions about the personal information we hold about you, request corrections, or ask us to delete information when applicable by contacting us using the information below. We may need to verify your request before responding.

To stop receiving text messages from Accident MD, reply STOP to the number from which you received the messages. For text-message support, reply HELP or review our Terms and Conditions.

Contact and policy updates

If you have questions about this Privacy Policy or our privacy practices, email info@theaccidentmd.com.

We may update this policy from time to time. When we do, we will post the revised version on this page and update the effective date above.